Concierge IT Packages
Reserved technology support for business owners, executives, and discerning organizations that want direct access, continuity, and personal IT ownership.
This is concierge support for people who do not want ticket queues, scope debates, or handoffs. You describe the problem once. We own resolution end to end while your day-to-day systems are managed quietly in the background.
How This Works
- Monthly retainers are prepaid to reserve priority support capacity.
- Each package includes a dedicated monthly hour pool for support and execution.
- Additional work is billed at $150/hour. Unused hours do not roll over.
What We Handle
- Microsoft 365 administration, identity, and access control
- Executive, staff, device, and account support
- Vendor management, implementation oversight, and escalation
- Workflow automation and operational process improvement
- Website, hosting, DNS, and domain administration
- Urgent or unusual technology issues that do not fit a standard support category
What Our Clients Say
“Trube Technologies is as important to my business as my attorney. If something's not working, they fix it — fast, and it's fixed right. I don't worry about IT anymore. I just call them.”
— Shad Martin, Legacy HydroX
Monthly Retainer Packages
Professional
$5,000 / month
37 included hours
Small executive teams that need dependable monthly IT support.
Business
$10,000 / month
74 included hours
Growing companies with regular support needs, users, devices, and Microsoft 365 administration.
Enterprise
$15,000 / month
111 included hours
Multiple affiliated companies, shared ownership groups, or organizations with overlapping staff and systems.
Enterprise Plus
$20,000 / month
148 included hours
Larger ownership groups, acquisition-heavy companies, and organizations requiring significant reserved support capacity.
Scale & Specialists
Enterprise tiers are built for affiliated companies, shared ownership groups, and organizations with overlapping systems. Support can be coordinated through one relationship and one retained support model.
When specialized expertise is needed, trusted technical specialists are brought in under our direction so you retain one point of accountability.
Fractional CTO Partnership
An add-on for Business, Enterprise, and Enterprise Plus clients who need more than support — they need someone accountable for where the technology is headed, not just whether it's working today.
+$3,500 / month
- Full systems, vendor, and account discovery at onboarding — a real inventory of what you have and what you're paying for, not tribal knowledge scattered across whoever set it up
- A documented technology roadmap and decision log, kept current, so the reasoning behind every major call survives past any one conversation
- A written strategic review delivered every period on schedule — whether or not a meeting happens, so momentum never depends on everyone's calendar lining up
- Named ownership of total technology spend across every vendor, with a forward view instead of a surprise renewal
- A standing annual security and risk review, not just incident response after something breaks
This only works as a real partnership: it requires one designated point of contact on your side and account access provisioned early in onboarding. We'll tell you plainly if that's not in place — a roadmap built on guesswork isn't one worth having.
What a Full-Time Hire Actually Costs
A single fully-loaded technology leader — base salary plus payroll taxes, health insurance, PTO, and retirement match — runs $230,000–$285,000 a year for a company at this stage, before you've hired anyone underneath them to actually keep the lights on day to day.
Add the CTO Partnership to an Enterprise or Enterprise Plus retainer and you get the strategic ownership and the hands-on support team, in one relationship, for less — with no recruiting risk, no benefits administration, no coverage gap when someone's out, and no six-month search before any of it starts.
Next Step
Share your environment, pain points, and priorities. We will recommend the support model that best fits your business and operating style.